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  • We recommend reserving your items as soon as possible so we can ensure your preferred styles and quantities will be available. For larger events with tents, one or two months is an ideal time to reserve your items, to accommodate your maximum expected guest count. A 25% non-refundable reservation fee is due upon reserving your items. Remainding balance is due 7 days
    prior to delivery.

  • Please call us. Our inventory is constantly evolving and are continually reinvesting in our rental product based on customer requests.  972-816-3851 or Simmpleyevents@outlook.com

  • Yes, you can make last-minute additions or changes to your party rental order, subject to item availability. If you realize you need additional items or want to modify your order, please contact our team as soon as possible. We'll do our best to accommodate your requests and update your order accordingly. Keep in mind that last-minute changes are subject to availability, so it's a good practice to reach out to us well in advance of your event to ensure that we can meet your requirements. We're here to help you create the perfect party setup.

  • Yes. 7 days a week. There is a fee depending on distance and sometimes the caliber of the job. The delivery charge does not include set up and breakdown of rental items.  Delivery is to the garage or driveway. Call us to get pricing for your specific location.  All rental items MUST be stacked in the same place and manner in which they were delivered.

  • Absolutely! 1220 Stagecoach Trl., Justin, Texas76247.  Please call or email to schedule an appointment.

  • If you have any questions, or need futher assistance, please feel free to reach out.  simmpleyevents@outlook.com or 972-816-3851.  We are located in Justin, Texas.

Rental Policies Overview


Pricing and Availability
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Rental rates listed are based on a 24 hour rental period. Extended rental rates are available upon request. Late returns are subject to additional charges. Customers will be charged for damaged or missing equipment.
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Pick-up and Delivery
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Rentals may be picked up and returned by customer. Delivery and pickup service is most commonly used and is available at competitive rates. Standard deliveries are made to single locations (such as the ground floor, loading dock, or garage) that are easily accessible to our delivery crew. Additional charges will be applied to labor intensive locations (high rise buildings, stairs, or significant distance from Simmpley vehicle).  After-hours, specific time and holiday deliveries are available for an additional fee; please call our office for a quote. All equipment must be repacked, restacked, and ready for pickup in the same manner in which it was delivered unless arrangements have been made for Simmpley to setup and/or breakdown the rental equipment. There is a labor charge for setup and breakdown of equipment, unless it is a tent or dance floor rental; rates are available upon request.
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Repacking and Cleaning
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All glassware, china, and flatware must be free of food and liquids and returned in their original containers. Linens should be shaken off and left out to dry if necessary to prevent mildew and staining. Damp linens should not be stored in plastic bags under any circumstances. Furniture is sometimes delivered on dollies and secured with rope; these items should be returned with the furniture to avoid replacement costs.
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Damage
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All equipment is the customer’s responsibility from the time of delivery until the time of return. Additional fees apply for any damage, loss, misplacement, or breakage of any equipment, including storage boxes and containers. Missing items may be returned within one week to avoid being charged the full replacement cost, but will incur extended rental fees. Rental fees do not apply toward replacement charges.
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Problems with your order
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Simmpley strives to provide high quality customer service and equipment, but occasionally we make mistakes. If you discover missing, damaged, or incorrect equipment in your order, please call us as soon as possible: we may be able to correct the problem given enough notice, and you will avoid being charged in error. If our office is closed, you can leave a voicemail message or send us an e-mail and we will get back to you as soon as possible.

What is your cancelation policy?

We understand that circumstances may change, and we strive to accommodate our customers to the best of our ability. Please read our refund policy carefully before making a reservation. Cancellation by the Customer: If you decide to cancel your rental, we do not issue refunds for any reason. However, we offer a rain-check option to hold your funds for future use. The following conditions apply Rain-check: Instead of a refund, we will hold the funds you paid as a rain-check. This rain check is valid for 1 year from the original event date, starting from the day after your original event date. You can utilize the rain-check amount towards any future rental with us during this one year. The rain check is non-transferable and can only be used by the individual or organization that made the original reservation.

Weather-Related Cancellations: If weather conditions prohibit the installation of the rented equipment, we do not issue refunds. However, we offer the rain-check option as mentioned above. We understand that uncontrollable circumstances like severe weather can arise, and we will do our best to accommodate your needs within the validity period of the rain check.